Our “Quality” Priority in Higher Education!

Üsküdar University has escalated its Quality Management System works with “Our Quality Priority in Higher Education” since January 2017. 
In today’s world, we see that quality approaches are pioneered in all action plans prepared for an institutional change management. For this reason, the actions and strategies for the Quality Management System, which are prepared in an institutional manner, hold a substantial position.
All managers have more information about the activities of other departments and all units work in cooperation and coordination with the process management approach as a result of commission meetings and audits, which are carried out periodically and improved structure in each day.

Quality Accreditation Missions

Üsküdar University is accredited by FEDEK, PEARSON, ISO 17025 audits with full accreditation. In addition to this, NP Feneryolu Medical Center and NP Etiler Medical Center hold ISO9001:2015 Quality Management System letter. 

The units of our University work with accreditation bodies such as İLEDAK, HEPDAK, MÜDEK, SABAK, and ORPHEUS standards. They are in coordination with the relevant departments and the activities of the departments are followed by assigning a quality representative from each unit.
The unit / units responsible for quality management within the organization organize liaison committees and contact meetings with accreditation bodies. Furthermore, information workshops are held with the FEDEK commission. Document sharing is provided through quality software within the organization.
In addition, inspections are carried out in our laboratory, where we are subject to ministry audits. The teams formed within the organization and adjusted to standards diagnose the improvement areas after these audits.
The findings at our improvement areas were concluded at the time of termination and were ensured to be spread and adopted throughout of our institution.
Our University holds the following accreditation and standards.
FEDEK (Science, Literature, Science - Literature, Language and History - Geography Faculties Education Programs Assessment and Accreditation Association)
Faculty of Humanities and Social Sciences
Psychology (English)
Faculty of Engineering and Natural Sciences 
Molecular Biology and Genetics 
Molecular Biology and Genetics (English)
PEARSON (Pearson Assured Accreditation)
Üsküdar University Foreign Languages Preparatory School is accredited by “Pearson Assured Accreditation” with full marks in student acceptance, education-training modules, student assessment system to class and infrastructure specifications. 
ISO 9001 Quality Management System 
Feneryolu Medical Center
Etiler Medical Center
Scope: Adolescent and Adult Psychiatry Polyclinics, Outpatient Psychotherapy Services, Sampling and Treatment Unit, QEEG (brain mapping), tTMU (Repetitive Transcranial Magnetic Stimulation), Neuropsychological and Psychological Tests
ISO 17025 Experiment and Calibration Laboratories Accreditation
Üsküdar University Advanced Toxicology Analysis Laboratory 
Scope: Human urine; Quantitative Analysis of Benzoylgonin, Quantitative Analysis of Ethyl Glucuronide and Quantitative Analysis of Morphine
Ongoing Documentation and Accreditation Missions 
Higher Education Quality Assurance Regulation
The University will be subject to evaluation by the Higher Education Quality Board in 2018. This evaluation was voluntarily requested by our university. Our Institutes, Faculties and Vocational School of Health Services units are supported with internal stakeholder meetings and the current studies are provided within the scope of these studies.
ISO 9001 Quality Management System
Üsküdar University all campuses 
Scope: Higher Education services (education) and R&D activities
ISO 14001 Environment Management System 
Üsküdar University all campuses 
Scope: Higher Education services (education) and R&D activities
OHSAS 18001 Occupational Health and Safety Management System
Üsküdar University all campuses 
Scope: Higher Education services (education) and R&D activities
Evidence-Based Process Performance Management
Üsküdar University Top Management supports all improvement activities at every stage in terms of source and planning. In this context, the main objective of the Quality Management System, the philosophy of continuous improvement, is monitored by the Quality and Human Resources Department and disseminated throughout the organization.
The managers of Quality and Human Resources Department define “Quality Indicators” in accordance with the Higher Education Quality Assurance Regulation and ISO 9001: 2015 Quality Management System Standard in order to measure and improve process performance. 
Quality Indicators are determined by taking into consideration Üsküdar University’s vision, mission, quality objectives, basic service processes in defiance of students and employee’s needs.
An integrated service concept, increased governance, standardization, quality awareness, coordination, reduce errors and participation due to an effective quality documentation system is increased through inter-agency coordination in consideration of all these activities. Consistency increases in terms of service registration and sustainability. Thus, the institution is positioned as close to zero error as possible. 
Quality Commission 
The authority, duties and responsibilities of the University's Quality Commission in the establishment and operation of the Quality Assurance System are fulfilled within the scope of the provisions of Article 8, which regulates the title of the Quality Commission of the Council of Higher Education. The Commission tries to carry out the quality assurance process by sharing work among the members and creating sub-commissions when needed.
Commission’s duties;
a) To establish the internal and external quality assurance system of the institution regarding the evaluation and quality of educational and research activities as well as administrative services in accordance with the strategic plan and objectives of the organization and present these works to the Senate.
b) To carry out internal evaluation studies and to prepare the annual institutional evaluation report containing the results of institutional evaluation and quality development studies and present to the Board of Directors, the Senate and the Institutions which do not have a senate, and share the approved annual corporate evaluation report with the public on the internet page of the institution.
c) To make necessary preparations during the external evaluation process, provide all kinds of support to the external evaluation institutions with the Higher Education Quality Board.