Instructor Serdar Karagöz was born in Amasya. He graduated from Marmara University, Faculty of Health Sciences, Health Management Undergraduate Program as the top student in the faculty. He completed his master’s degree in health Institutions Management at Marmara University and received the title of Health Management Science Specialist. He is still continuing his doctorate education at Üsküdar University Department of Health Management. After working as a Quality and Accreditation Specialist at Florence Nightingale Hospital for approximately 3 years, he continued his career at the Turkish Red Crescent Society.