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Communication Faculty - Quality Assurance System



1. The Quality Policy

The quality policy of the Faculty of Communication has been established on the basis of the YÖK Quality Guaranty System and 2019-2023 Strategic Plan of Üsküdar University. According to Üsküdar University Faculty of Communication Quality Policy consists of the following basic principles:

Adopting an education approach based on the principles of YÖK Quality Guaranty and Turkey Qualifications Framework.

Creating syllabuses within the framework of this understanding.

Consisting of teaching staff with qualified academicians in their fields.

Persons to be appointed to the academic staff must be compatible with the program they will be appointed in terms of both their scientific publication performance and the education they receive.

Teaching the lessons with a rich bibliography, including at least five different sources in each lesson.

Supporting the student to be equipped with extensive knowledge of literature.

An education and training approach that will provide basic science and basic field formation.

An education approach that also includes lessons that will create a general cultural accumulation in the student. (Culture of University course is given for this purpose.)

An educational quality approach aimed at raising critical, questioning, innovative and creative individuals.

Concrete determination and fair application of measurement and evaluation criteria in education.

An understanding of education that is compatible with the realities of society and the world. (Elective courses including current topics are given for this purpose.)

An education and training policy aimed at finding a response in the professional field. (For this reason, cooperation with industry professionals is considered important.)

Adopting an interdisciplinary notion (For this reason, it is giving importance to take courses in the university elective category from different departments of the university.)

To raise individuals who are sensitive to the problems of the country and the world, inclined to work for the benefit of humanity, as well as professional equipment. (For this reason, it is important to direct the student to social responsibility projects.)

An education and training policy suitable for the training of people who embrace moral values in both their professional and non-professional life and adhere to ethical principles.

An education and training approach suitable for cooperation with world universities. (Erasmus and abroad internship opportunities are important in this sense.)


2. Our Values

As Üsküdar University Faculty of Communication, we have formed our education policy in the light of the following values:

An understanding based on the values determined throughout Üsküdar University.

Strengthening respect for general human values,

To reinforce the love of country,

Caring about objectivity in science,

Not compromising the principle of justice and equality,

Treating all people equally without discrimination such as race, gender, ethnicity, language, religion, etc.

Not compromising democratic understanding, based on democratic understanding, distribution of authority and participation in administration,

Student-oriented, adopting student satisfaction as a basic principle,

An understanding that respects employee rights and protects all personal rights,

An understanding that provides an environment for the working personnel (academic and administrative) to work in peace and security


4. Quality Management System and Elements


4.1. Faculty Administration, Board and Commissions

The functioning of the administration in the Faculty of Communication is structured on two levels: faculty management and faculty quality management.

Faculty administration is in the form of dean, vice deans, department heads, faculty secretary, faculty administrative board, faculty board, commissions and coordinators formed in special fields.

The Faculty Quality Board, which was formed by the faculty dean in accordance with the principles of the Council of Higher Education (YÖK) Quality Guaranty Regulation and within the framework of the principles determined by the Üsküdar University Quality Board, consists of department heads, vice deans, faculty secretary and faculty student council representative under the presidency of the dean. The external stakeholder and advisory board determined by the Faculty Quality Board are also functional together with the Faculty Quality Board to determine the quality criteria of the faculty.


5. Quality Guaranty System


5.1. Quality Culture

Quality is primarily a culture, and in order to establish this culture, the system must be created very effectively and the operation must be sustained. Based on this awareness, the Faculty of Communication Quality Board is in constant cooperation with the stakeholders to ensure, protect and develop quality in education through seminars, symposiums, panels and workshops held with the participation of professionals from the sector. At the same time, YÖK Quality Assurance System and Turkey Qualification Framework Principles have been taken as basis in order to bring the quality culture to a systematic structure.

5.2. PUKO Cycle

Education and all academic activities in the Faculty of Communication are operated based on the PUKO cycle. Accordingly, YÖK Quality Assurance and Turkey Qualifications Framework, education and academic activities planned in coordination with internal stakeholders by taking the opinions of external stakeholders, are operated with the cooperation and coordination during the implementation process. For example, feedback on education is provided through satisfaction surveys applied to students, and practices on the failing sides are rearranged. The quality of education, course syllabuses, and instructor performance are constantly measured, and the failing sides are strengthened. Care is taken to strengthen education and training in line with sectoral needs through meetings and interviews with external stakeholders. Thus, the stages of planning, implementation, keeping under control and taking precautions are constantly monitored and the PUKO cycle is operated in the most efficient way.

5.3. Internalization

Quality culture is something that must be internalized first and foremost. Quality should be the basis of understanding and a way of life. For this reason, it is important to discuss, monitor, and provide the necessary guidance for the implementation of quality. The Faculty of Communication attaches importance to the management of this process in line with this understanding. Course syllabuses, student feedback, democratic attitude, free expression, transparency, not avoiding criticism, self-criticism etc. elements are tried to be made indispensable elements of the operation. Care is taken to manage all processes with the participation of internal and external stakeholders. Considering that everyone can make a contribution, importance is given to the participation of each individual related to the institution in the process. For this purpose, student opinion, student invitation to the boards, management and operating understanding with the student as an internal stakeholder are important. In the same way, the importance of external stakeholder opinion, external stakeholder orientation, and external perspective in ensuring quality is not ignored.

5.4. Stakeholder and Sharing

Stakeholder and sharing are important in quality. A management and operation approach in coordination with internal stakeholders and in cooperation with external stakeholders has been adopted and implemented in the Faculty of Communication. Student satisfaction surveys, solution center notifications, meeting with the Rector, meeting heads of departments with students, dean and student meetings are important practices of working with internal stakeholders. Meetings with the sector, external stakeholder workshops, and one-on-one meetings are also important in terms of participation of external stakeholders in the quality process.

5.5. Monitoring and Improvement Process

In order to ensure the continuity of the quality process in education, it is important that the continuously monitoring, observing and eliminating of problems. For this, in line with the guidance of Üsküdar University Quality Board, continuous updating of syllabuses, resolving the problems reflected in student satisfaction surveys, continuous receiving and solution-oriented evaluation of solution center feedback, receiving and solving problems immediately by keeping in constant communication with students through the internal communication network STIX, taking year-end faculty activity reports and evaluating the institution in terms of quality status, continuous control of education and training physics conditions, managing the relevant processes for the immediate identification and elimination of needs, ensuring appropriate technological and systemic conditions for the synchronous and effective continuation of the online education process started with the pandemic, seamless management of the online education adaptation process for both the instructor and the student. In order to carry out the online education process with high performance, it is ensured to be in constant communication with the instructors and students. It is also important that the continuous supervision and control of the University Coordinatorship of Distance Education.

Photo-1: Online course view via ALMS.

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