The President of THY Catering and In-flight Products and accompanying executives visited Üsküdar University. The delegation, headed by Seyyid Mahmut Nebati, met with Founding Rector Prof. Dr. Nevzat Tarhan and Head of Child Development Department Prof. Dr. Nurper Ülküer. The THY delegation examined the new toy sets prepared for child passengers under the scientific consultancy of the Üsküdar University Child Development Department. President Nebati thanked Prof. Dr. Nevzat Tarhan, Prof. Dr. Nurper Ülküer, and their team for their support in this process.
During the meeting held at the Üsküdar University Central Campus Senate Hall, Turkish Airlines' projects involving children were introduced and what could be done within the scope of the project was discussed.
The discussion focused on what could be done for child passengers, how to increase children's satisfaction, ensure their development, and make flight times more qualitative and beneficial. Attending the meeting where toy sets prepared for children were examined were: Üsküdar University Founding Rector Psychiatrist Prof. Dr. Nevzat Tarhan, Head of Üsküdar University Faculty of Health Sciences Child Development Department Prof. Dr. Nurper Ülküer, Child Development Department Lecturer Dr. Demet Gülaldı, Child Development Department Lecturer Neşe Şekerci, Turkish Airlines Catering and In-flight Products President Seyyid Mahmut Nebati, In-flight Products Manager Neşe Ay, In-flight Product Development and Design Chief Nisa Hazal Dilek, In-flight Product Planning Chief Seray Yerlioğlu, In-flight Products Directorate Responsible Assistant Elif Yıldız, and Üsküdar University Media PR Unit Manager Şaban Özdemir.
Seyyid Mahmut Nebati: “Our main goal is to offer passengers what they need”
Turkish Airlines Catering and In-flight Products President Seyyid Mahmut Nebati stated that Turkish Airlines is the company that flies to the most destinations in aviation. Nebati said: “We fly all over the world. Turkish Airlines is the company that flies to the most destinations in aviation. Our main goal is to provide passengers with what they need as they travel from A to B. Our fundamental aim is to do whatever is necessary to ensure our passengers complete their journey in the most satisfied way, without them feeling the travel, so that they choose us again. A passenger boarding a plane pays attention to sleep kits, bags, movies, and the internet. Toys are one of these. In this sense, toys are one of our prominent products. When you give a child a toy, you're not just giving it to them; their mother and father also observe. To say that we are proceeding under the guidance of experts in a special field like children gives us both pride and confidence. In this process, I extend my sincere thanks to Üsküdar University, under the leadership of our Üsküdar University Founding Rector Prof. Dr. Nevzat Tarhan, and to Prof. Dr. Nurper Ülküer, as the head of the Child Development Department, and her team for their scientific contributions to us during the toy selection and planning process.”
Üsküdar University Founding Rector Psychiatrist Prof. Dr. Nevzat Tarhan, who examined materials such as books and toys prepared by THY for children during the flight, expressed his satisfaction with the cooperation and the visit.
Prof. Dr. Nevzat Tarhan: “In our culture, gift-giving is the language of love…”
Tarhan emphasized that, with the current state of science, everything is becoming digitalized, and highlighted that the project being worked on could be digitized. Tarhan said: “This work must be vibrant, dynamic, and open to development. It should be able to be developed based on feedback. Previously, it was said that everything is digital; now, at the point where science has arrived, everything has become digital. Therefore, if it is digitized, it could be more beneficial. There are corporate customer loyalty studies. At the forefront of these studies is a person feeling affection for the place they receive service from and feeling valued. Secondly, there must be a sense of trust regarding the future. Thirdly, comes the fee paid. In our culture, gift-giving is the language of love. Since it is not common in Western culture, our generosity comes as a big surprise to them. Therefore, people feel valued; love is related to feeling valued. I congratulate you for thinking of this.”
After the group photo session, the visit concluded.